Sample Value Proposition
Breadth and depth of knowledge of operations: making the patient experience what they deserve and expect.
Facilities and equipment, both clinical and office types
Layout of clinic
Décor
5-sense the office
Organization and layout of the admin space, the treatment space and any doctor’s space available. Re- organization or remodel as necessary.
Availability/access/adaptability in communication
Default pre-scheduled weekly phone or zoom conference
Summary notes of action steps and details from the conversation.
Open access between scheduled conferences through the clients’ preferred method: phone, e-mail, text or a combination thereof.
Completion consciousness and training
accountability for results, personal, personnel, and financial
workflow analysis, correction as necessary and training
Self-management
Time management
Schedules and calendars
Prioritization
Work-personal life balance
Decision making training and exercise
Develop strategic framework and critical business thinking skills.
Methods of staff communication for business decisions and implementation
Developing a practice roadmap for long range thinking and planning
Develop and use monthly, quarterly and annual practice development benchmarks, not short-term thinking
Planning for expansion of the chiropractic department through hiring and training
Planning for overall clinic growth with addition of and development of related fields; massage, PT, naturopathy, rehab/athletic training.
Planning for exit strategy
Financial knowledge and planning
Understanding and managing costs and overhead
Understanding Key Performance Indicators and how to address underperforming areas of the practice. • Debt retirement
Wealth accumulation
Investment concepts and profiles Relationship development and community inroads
Communicating with and developing relationships with referral partners in your community.
Local marketing through live events
Digital marketing and website development options and execution
Service to local public employees
Personnel knowledge and detail
How to become a better employer
Internal structure: employee handbook, procedural manuals, pay rates, benefits, reviews, job
descriptions, org charts, advertising, interviewing and training, and on-boarding.
Delivering on millennial values in the workplace
Handling of underperforming or problematic employees.
Clinical pathways and compliance
Case typing and management by clinical presentation
Case typing by payer type: personal injury, worker’s compensation, private insurance, Medicare, self-pay.
Standards of care and clinical outcome tracking
HIPAA: confidentiality and security
EHR: review and best practices
Review of SOAPS and exam forms
Medical necessity definitions and details
Coordination of exam findings with diagnostics and billing codes
